Question? No problem!

It’s always a good idea to give us a call if you want a quick answer to an issue you may have. However, below you can find an answer to some of the questions we hear a lot.


Not to worry! You can find a replacement here. If you need help with filling it in, you can contact the office on 023 80 613 130 to make sure you get it right and don’t miss out on any pay you are owed. If you need help on how to fill in the time sheet, click here.

Payroll can be a confusing one. We are here to help, and this document should help with the main issues we hear about.

If you need any more guidance, feel free to get in touch with one of the team by calling the office. Or, you can email us at

To book a slot for registration with Everest, you’ll need to call our office. We will go through some initial questions to ensure you’re suited to the experience levels that we require. After that, we will invite you to an interview in our offices located in Eastleigh.

If you have any queries regarding shifts you’ve been offered or shifts you are due to attend, please let us know as soon as possible. Turning down shifts won’t make us less likely to offer you more, and if you can’t make a shift due to illness or a change in plans, then it’s best to let us know so we can find cover quickly.

We take problems and concerns within the workplace that involve our staff very seriously. We endeavour to get to the bottom of every issue reported to us and make sure that every party remains happy with the work and the situations they are placed in. Communication is key – so if you have an issue, the first step is to tell a member of staff in the home. If you let us know in writing, then we can then raise the issue with the home if nothing comes from your initial discussions with them.

We are mainly a company which works with agency staff, however, we do sometimes have opportunities arise for permanent placements within our partner homes. If they appear, we will often suggest these roles to our existing agency staff who may be interested. If you are a staff member interested in permanent roles, please let us know – or, if you are solely looking for permanent work, then register your interest by getting in touch with our team.